Customers of Sapelle International Bank Liberia (SIB Bank) have praised the institution for its consistent and convenient delivery of financial services to individuals and organizations across Liberia.
Headquartered in Monrovia, SIB Bank has expanded its footprint with eleven additional branches in key locations including Sinkor, Redlight, Bushrod Island, and in the counties of Grand Bassa, Margibi, Bomi, and Sinoe.
Established in 2016 as GN Bank and later rebranded, SIB Bank now employs over 125 Liberians and continues to grow in reach and reputation. The customers further applauded the joint commitment of SIB Bank and local authorities to regional economic development.
A recent observation by this institution highlighted growing public trust in the bank, with many citizens expressing deep satisfaction in its services. Customers cited the bank’s reliability, professionalism, and community-centered approach as key reasons for their continued loyalty.
The customers also lauded SIB Bank for bringing critical financial services closer to residents, emphasizing the bank’s unique role as a reliable commercial bank operating in the country.
According to them, the bank’s services have brought relief to hundreds of citizens, defying the challenges they had faced over the years particularly in leeward counties.
“We don’t have to even pay double transportation to take our little cash for safe keeping,” they said. “We are more than happy and satisfied with what you continue to do for us.”
They revealed that since the effective operations of the baking institution, they rarely face difficulties in having direct access to their savings, noting that in no time upon visiting the bank, they get their cash immediately.
The branches provide a wide range of services including deposits, withdrawals, and both domestic and international money transfers.
Reputable business organizations in Liberia, through SIB Bank, transact financial businesses with business partners, other neighboring countries, including Ghana, Nigeria, and China among others.
The bank’s inter-branch connectivity enables customers to deposit funds in the counties and receive in Monrovia, helping reduce the risks associated with traveling with large sums of money, particularly during the rainy season.
Additionally, the branches facilitate MoneyGram transactions for both account and non-account holders, extending its services to an even wider audience.
SIB Bank does not just provide top-tier financial services to hundreds of clients—it also create employment opportunities and invest in building the capacity of its staff to deliver the best.
Citizens who spoke with reporters encouraged SIB to continue its impactful work, noting that the bank’s presence has brought convenience, financial empowerment, and a renewed sense of trust in Liberia’s banking sector.