The Liberia National Tourism Authority (LNTA) has announced the commencement of a nationwide registration, inspection, classification, and Star Rating Exercise beginning in Montserrado County from April 7 to May 8, 2026.
According to a press release dated April 7, 2026, this important national initiative is undertaken in line with the LNTA Act of 2025 and aligned with ECOWAS Tourism Accommodation Standards, to strengthen compliance, improve service quality, enhance safety standards, and promote professionalism across Liberia’s tourism sector.
During this exercise, authorized LNTA Inspectorate Teams will conduct comprehensive inspections of tourism, culture, and creative establishments to verify registration and licensing status, assess sanitation, safety, environmental, and operational standards, and evaluate customer service delivery through spot checks.
Furthermore, the Authority will implement a targeted awareness and stakeholder engagement campaign and provide guidance materials to support operators in meeting required standards. In addition, accommodation establishments will undergo classification and be assigned official star ratings ranging from 1-Star to 5-Star based on approved national and regional criteria.
The release states that the regulatory compliance and billing processes will also be strengthened as part of broader efforts to formalize the sector and improve transparency. The LNTA has called on all operators to ensure that their establishments are properly registered and licensed, maintain high standards of hygiene, safety, and customer service, and cooperate fully with authorized LNTA Inspectors throughout the exercise.
Operators are further encouraged to engage constructively with LNTA teams and provide feedback to support continuous improvement in service delivery. The LNTA emphasizes that it remains the only legally mandated authority responsible for assigning official star ratings and installing classification signage. The use or display of unauthorized ratings, as well as non-compliance with regulatory requirements, is strictly prohibited and may result in appropriate enforcement actions.
This exercise is of national importance, as it will enhance credibility, strengthen consumer protection, improve service standards, and boost investor confidence in Liberia’s tourism sector. The general public is therefore encouraged to patronize only registered, licensed, and officially recognized establishments.
